Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information provided by users of our software, including the process of uploading recorded user interviews to transcribe recordings, and to generate summaries using OpenAI’s GPT. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). By accessing and using our software, you agree to the terms outlined in this Privacy Policy.

1. Information we collect

1.1 Personal information: When using our software, we may collect certain personal information, such as your name, email address and avatar. We only collect personal information that is relevant and necessary to provide our services and meet our legal obligations.

1.2 Interview recordings: Our software allows users to upload recorded user interviews for the purpose of generating summaries using OpenAI’s GPT. These recordings may contain personal information about individuals participating in the interviews. By uploading such recordings, you confirm that you have obtained the necessary consent and authorization to use and disclose any personal information contained therein.

1.3 Usage information: We may collect non-personally identifiable information about your use of our software. This may include IP addresses, device information, browser type, and usage statistics. We use this information to improve our software and provide a better user experience.

2. Use of information

2.1 Providing services: We use the personal information and interview recordings you provide to deliver our services, including generating interview summaries using GPT. We may also use your information to communicate with you, respond to inquiries, and provide customer support.

2.2 Analytics and improvements: To enhance our software and understand how it is used, we utilize third-party services such as Google Analytics 4 and Hotjar. These services collect information about your interactions with our software, including website analytics, heatmaps, and session recordings. The data collected is used to analyze trends, track usage patterns, and improve our software’s functionality and user experience.

3. Data retention

We retain personal information and interview recordings for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymize personal information when it is no longer needed.

4. Sharing of information

4.1 Third-party service providers: We may share your personal information with trusted third-party service providers that assist us in delivering our services, including hosting providers, data analytics providers, and customer support tools. These providers are contractually obligated to maintain the confidentiality and security of your information.

4.2 Legal requirements: We may disclose your personal information if required by law, regulation, or legal process. We may also disclose information to protect our rights, safety, or the rights, safety, or property of others.

5. Security

We take appropriate technical and organizational measures to protect your personal information and interview recordings from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee absolute security. Please understand that the transmission of information over the internet is inherently risky, and we cannot guarantee the security of data transmitted through our software.

6. GDPR compliance

We are committed to ensuring compliance with the GDPR. If you are located in the European Economic Area (EEA), we respect your rights under applicable data protection laws. You have the right to access, rectify, or erase your personal information, as well as restrict or object to its processing. To exercise your rights or for any GDPR-related inquiries, please contact us via LinkedIn.

7. Updates to this privacy policy

We reserve the right to modify or update this Privacy Policy at any time. Any material changes will be communicated to you through our software or other appropriate channels. Your continued use of our software after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

 

Last updated: 26 June 2023